This policy applies to any visitor of this website which is owned by Brunel Direct Limited, 36 Carlton Park, Bristol. BS5 9DB, United Kingdom.


Data collected

Whilst visiting this website, we automatically collect your IP address, Operating System (Windows 10 or Android 6 etc), Web Browser and version (Google Chrome, Edge or Opera for example) and the website or search engine that you came from.

Other than Google Analytics, we do not store any cookies on your device. As part of your browser's settings, you computer may automatically store a copy of content from this website, this may include text, images or video, this is known as caching and improves browsing experience.

We may ask for a contact name and email address for the purpose of delivering a digital product that you requested to your inbox, we would also give you the option to join our mailing list if you desire, any communication made there after, will always have the option to remove yourself from that mailing list and you can also ask us to remove you from all mailing lists, you can also contact us to request this.


Please Note: Partner websites that we may link to, may also have their own data capture forms and you are advised to read any privacy policy they may have.



If you contact us by email.

If you contact us by email, your contact details will only be used inhouse for the purpose of dealing with your enquiry / request. Any email address held by us will never be passed or sold to any 3rd party without the express permission of the email address owner.


If you contact us by phone.

If you contact us by phone, your contact details will only be used inhouse for the purpose of dealing with your enquiry / request. Any contact details held by us will never be passed or sold to any 3rd party without the express permission of the contact involved.


Our existing clients

We may hold the contact details of clients including email addresses on our computer network inhouse, this information is for the purpose of day to day managing of our clients, including the use of email to send any re-occuring invoices and to send product update information to the client so that they can use their purchased products effectively.

We may also use a client's contact information for marketing purposes, but only for those clients that have given us permission to do so, a client can request to be added or removed from any such marketing by contacting us. If we feel that a client may benefit from a service that our partners provide, we may pass contact information such as a name, phone number and or email address to our partner, BUT only with the prior permission from the client, this can be verbal.



Changes of Control and Business Ownership

Brunel Direct Limited may at some point in the future, expand or make changes to its business, this may involve the sale of part off, or all of the company to other parties. Data provided to us by our clients will be passed to the new owner or party for the purposes of providing a continued service to our clients.

If any such event was to occur, our clients will be informed in advance of any changes being made.


Changes to this policy


Brunel Direct reserve the right to make changes to this privacy policy from time to time or as required by law. Any changes made to our privacy policy will be updated with immediate effect on our website.

By continuing to use the web site, you are deemed to have accepted the new terms of the privacy policy following any changes.